Support is available if you are looking for help. This page will show you what is available locally and list the different organisations and the types of support they offer:

Free confidential and independent telephone and email advice service for Universal Credit, Debt, Employment, Benefit Checks, Immigration, Housing, Consumer, Energy Advice.

Phone: 01745 828705
Email: advicecyngor@caconwy.org.uk
Website: https://cabconwy.webs.com/

Conwy Employment Hub is a community-driven “one stop shop” for employability in Conwy. If you are unemployed, they are there to help you find work that is right for you.

Phone 01492 575578
Email: CEH@conwy.gov.uk
website: https://www.conwy.gov.uk/en/Council/Jobs-and-Careers/Help-Getting-Into-Work/conwy-employment-hub.aspx

Conwy Family Information Services provide information on a wide range of subjects that you might find useful. Things like looking for and paying for childcare, pre-school and out of school activities, schools admissions, family support services – to name a few.

Telephone: 01492 577850
Email: plant.children@conwy.gov.uk
Facebook: https://www.facebook.com/ConwyFIS
Join Conwy Parent Network: https://www.conwy.gov.uk/en/Resident/Social-Care-and-Wellbeing/Forms/Form-Conwy-Parent-Network-Registration.aspx

Conwy Family Life  (Area name: West)

Find out about the support available for you and your family. Being part of a family is wonderful, it can also be a challenge. Everyone needs help sometimes. They want families to get as much support as possible. It takes lots of active people supporting each other to help children become healthy adults. They offer:

  • Access to information and advice
  • Groups that are open for anyone to attend
  • Targeted groups and courses (for example parenting courses)
  • One to one support from a Family Worker
  • Access to other specialist support

Phone number: 01492 574546
Email address: familysupport.west@conwy.gov.uk
Facebook page: https://www.facebook.com/GorllewinConwyWest/
Website: Conwy Family Life – Conwy County Borough Council

Conwy Housing Solutions is a partnership between Conwy County Borough Council and Cartrefi Conwy. The Conwy Housing Solutions team help people who are homeless or at risk of becoming homeless and people who need to apply for social housing.

Phone: 0300 124 0050
Email: housingsolutions@conwy.gov.uk
Website: Conwy Housing Solutions – Conwy County Borough Council

Conwy Mind is an independent, local charity with over 35 years experience of supporting better mental health and wellbeing across Conwy County.

They aim to offer services in local communities, using community venues such as libraries and Family Centres, where possible, to reduce travel and increase accessibility.

They also offer their services virtually (over the telephone, by post and online) to help reach as many people as possible.

Phone: 01492 879907
Email: info@conwymind.org.uk
Website: https://www.conwymind.org.uk/

The foodbank is open 6-7pm Tuesday evenings and 2-3pm Wednesday afternoons.

It is located at St Paul’s Church, Celyn Street entrance.

All donations and volunteers welcome.

Please contact the food bank on 07726869928 for any enquiries.

Warm Hubs are intended as places in local communities where people can find a safe, accessible and warm environment during the day to help reduce the cost of heating their own homes and to help those facing fuel poverty in winter.

Penmaenmawr Library, St Paul’s Church and Penmaenmawr Museum have all previously registered as warm hubs.

You can find a list of warm hubs on the Warm Spaces Website.

Are available to give you advice on any benefits and other help you may be entitled to.

Phone: 01492 576605
Email: welfare.rights@conwy.gov.uk
Website: Welfare Rights (Benefits Advice) – Conwy County Borough Council